Shipping policy

Shipping Policy

At Casedwheels, we are committed to ensuring that your order reaches you safely and in a timely manner. All orders are carefully packed using premium-quality packaging materials to minimize the risk of damage during transit.

Shipping Partner

We primarily ship our orders through India Post, one of India's most reliable and extensive delivery networks.

Estimated Delivery Timeline

The estimated delivery time varies depending on the destination location:

Tier 1 Cities: 4–5 Working Days
Tier 2 Cities: 7–8 Working Days
Tier 3 Cities & Remote Areas: 10–11 Working Days

Please note that these timelines are estimates and may vary based on local delivery conditions.

Order Processing

Orders are typically processed and dispatched within 1–2 working days after successful order confirmation and payment verification.

Once your order has been dispatched, you will receive the shipment details and tracking information (where available).

Delays Beyond Our Control

While we strive to deliver all orders within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Adverse weather conditions
Natural disasters
Government restrictions
Public holidays
Transportation disruptions
Operational issues at courier or postal facilities
Incorrect or incomplete shipping information provided by the customer

In such situations, delivery may take longer than expected or, in rare cases, the shipment may be cancelled by the logistics provider.

Should any such issue arise, we will make every effort to inform you at the earliest possible opportunity and provide updates regarding your order status.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping details at the time of placing the order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.